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The STAR Story
Founded in 1998, Star Moving Solutions began with a core focus on providing old fashioned personalized service and industry expertise.
Our founder, Jimmy Re, set out to use his years of knowledge and attention to detail to offer exceptional customer service and tailored solutions to fit the client’s specific requirements. The idea was to treat each customer’s move as a chance to demonstrate how a successful relocation should be carried out. Our ultimate goal is to have a happy customer that spreads the word that you cannot go wrong when you choose STAR – a company that cares and values the customer’s experience and belongings.
We have the experience, knowledge and the desire to make your next move the best you will ever experience.
Our dedication and commitment to providing the best moving experience possible for every client is backed by our extensive resources and connections.
The STAR Solution
The STAR staff has an average tenure of 10 years specializing in all aspects of moving and storage services. Our team is full of highly trained, motivated, and experienced professionals who take great pride in the work they do for each of our customers. The awards that we have received stand testament to the quality of work that we take pride in everyday. Each crew will understand the unique requirements of your move, whether around the block or around the globe. STAR’s Move Management team are fluent in a multitude of languages insuring that we communicate effectively with our customers and our service providers around the globe.
Including Arpin National Account Agent of the Year, Arpin New Agent of the Year, Arpin Corporate Agent of the Year, Arpin Ace’s Award Recipient, Angie’s List rated and Recommended, September 2021 Arpin Agent of the Month, 2021 Bronze Hauling Award, 2020 Quality Award, and A+ Better Business Bureau Rated.
As an international freight forwarding company, we have the contacts and experience to handle special requests for autos, fine arts, commodities and other goods. We also offer storage services, with climate control available.
As a trusted member of IAM, ATA, LACMA and PAIMA our network consists of over 2100 agents in more than 160 countries.
Our clients stay with STAR. Why? Our people. STAR’s office staff, drivers and crews are year-round professionals dedicated to a common goal of treating each move as if we were moving our own family.
Testimonials
Our Relocation Process
Step 1:
In-Home Survey
Before we can send an estimate, we need to see what items you need relocated. To set up an in-home survey, just call us or fill out an online estimate request form.
Step 2:
Estimate
STAR will provide you with an estimate for the services you require. STAR can provide you with an estimate to relocate your household goods and personal effects, autos, motorcycles, boats, commodities and consumables. Our staff will fully explain to you what the estimate includes and what it does not include. If you require an estimate to be “all-inclusive”, such as making sure difficult access, crating of delicate items, full replacement valued insurance is fully outlined and included in the estimate; Star Moving Solutions can meet those needs for you! If there are any additional charges, STAR will not automatically include them on the invoice, but make sure they are authorized prior to sending it to the company or individual paying for the move.
Step 3:
Welcome Letter
When applicable for international items, our Welcome Letters will include confirmation of pack out dates and will also request clear copies of the picture page on your passport and visa. US Customs requires a full home address and passport number for anyone exporting their goods out of the United States. Other international documentation needed will be included as well.
Step 4:
Paperwork & Document Approval
Depending on what items we are exporting to a new country as needed, there are different types of documentation and paperwork required: Import and Export of Household Goods, Import and Export of Vehicles, Export of Consumables, and Export of Commodities.
Step 5:
Get Moving!
Our professional team will help guide you through the moving process, and make sure you have all of the required documents to ensure a stress and worry-free move.
Our Relocation Process
Step 1:
In-Home Survey
Before we can send an estimate, we need to see what items you need relocated. To set up an in-home survey, just call us or fill out an online estimate request form.
Step 2:
Estimate
STAR will provide you with an estimate for the services you require. STAR can provide you with an estimate to relocate your household goods and personal effects, autos, motorcycles, boats, commodities and consumables. Our staff will fully explain to you what the estimate includes and what it does not include. If you require an estimate to be “all-inclusive”, such as making sure difficult access, crating of delicate items, full replacement valued insurance is fully outlined and included in the estimate; STAR Moving Solutions can meet those needs for you! If there are any additional charges, STAR will not automatically include them on the invoice, but make sure they are authorized prior to sending it to the company or individual paying for the move.
Step 3:
Welcome Letter
When applicable for international items, our Welcome Letters will include confirmation of pack out dates and will also request clear copies of the picture page on your passport and visa. US Customs requires a full home address and passport number for anyone exporting their goods out of the United States. Other international documentation needed will be included as well.
Step 4:
Paperwork & Document Approval
Depending on what items we are exporting to a new country as needed, there are different types of documentation and paperwork required: Import and Export of Household Goods, Import and Export of Vehicles, Export of Consumables, and Export of Commodities.
Step 5:
Get Moving!
Our professional team will help guide you through the moving process, and make sure you have all of the required documents to ensure a stress and worry-free move.
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Partners
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